Fifty Paddington

Challenge Overview

When the English Football League (EFL) prepared to move into their new office at 50 Paddington, they faced a common challenge in commercial relocations: getting reliable business connectivity live, fast.

With a tight programme and the practical completion (PC) date looming, there was no room for delay. Crucially, the client wanted to avoid the lengthy process of securing a wayleave, which can often stall fibre installation by weeks or even months. Without early connectivity, the risk of delaying key phases of the project and potentially incurring additional costs was significant.

The Zetta Solution

We were brought on board to manage and deliver a seamless office connectivity solution. We worked in close coordination with the client’s on-site fit-out team to align schedules, arrange permits, and ensure all works progressed without interrupting other trades. Our team installed a 10-metre, 8-core armoured longline, running from the riser’s existing termination point to the comms room via a low-level containment route.

We also managed the cross-connection of two incoming Openreach circuits, actively supporting their engineers throughout site surveys and any troubleshooting, which helped keep the project on track. The result was a swift, secure, and disruption-free fibre installation, completed on time and ready for use from day one.

Client Review

‘I was very grateful to Zetta Connect for helping the EFL move into 50 Paddington. I knew it was going to be straightforward when they provided a comprehensive guide to the building communication infrastructure, and also recommended to keep checking with the provider that they would provide fibre presentations on the NTE (provider’s like to forget this when you place an order, and was the case in one of our orders, we caught it in time because of this advice). They were very responsive in laying the fibre up to our office floor, and nothing was too much trouble for them.’

Matthew Almond, IT Service Delivery Manager, EFL

You can download the case study HERE

Moments

What Our Customers Say About Us

Having worked with Robin and the team from Zetta Connect for several years, I’ve always found their service to be excellent – knowledgeable, responsive, transparent and impartial. They’ve provided a lot of valuable support across our comprehensive office portfolio, which really helps to lease space.

Richard Bryant
Director of Large Investment Company

I have used Zetta Connect in several of my properties for fibre backbone and found them to be professional and knowledgeable. The installation process was efficient with all the steps explained and their billing is easy to understand.

Reece Mills
Senior Building Manager Workman LLP

TSP has been using Zetta Connect’s services for many years, and they have consistently proven to be truly best-in-class. Their expertise, reliability, and commitment to delivering high-quality solutions make them an invaluable partner. We look forward to continuing our strong relationship and working together on many future projects.

Anton Friedlander
Chief Financial Officer TSP - Real Estate Investment

Working with Zetta has really been great. Having worked with both Robin and Jack has made every installation fantastic and professional. But they are not just installation; they’re a guide and support making our lives much easier.

Our relationship spans over several years beyond Mclellan Works and their ongoing support and explanations go above and beyond – you can’t put a price tag on that.

Chukwudi Anyaegbunam
Regional Facilities Manager, Lambert Smith Hampton

Zetta Connect are without doubt experts in their field, and that is apparent from the off. Connectivity within multi-let office buildings remains an essential topic in commercial property, but the language and requirements are at times very technical in nature. Therefore, as a property manager, it is invaluable having a consultant who is very approachable that can distil these matters into very straightforward advice that can be relayed to landlords and tenants alike – they make life much easier!

Tom Gable
Director Property and Asset Management Hartnell Taylor Cook